Privacy Policy

With your security and safety the backbone of our business’s ethos, this carries over from the physcial world into the online world of personal data and data security.

The law requires us to inform you about your rights and our obligations regards to the processing of your personal data. We do this now, by requesting that you read the information provided at knowyourprivacyrights.org

This privacy policy outlines what forms of data we collect on our website, why they are collected, what we do with that data and how you can contact us regarding your data.

Types of personal data collected:
– name
– email address
– phone number

Why is this collected and how is it used?

This data is initially collected so we are able to reply to your request for our businesses services.

This information is not sold or shared to any other business for marketing purposes. In a circumstance that your contact details need to be shared with a subcontractor or supplier of ours in order for us to carry out our business services this will be done with adequate security measures and with the up most respect of your personal data. Our suppliers and subcontractors are forbidden by law to use your data for anything else other than carrying out a task which we have outlined.

Should your enquiry turn into a business transcation we will collect further details such as your property’s address in order to fulfill our contractual obligation of our business transaction. Should a monetary transaction occur we will need to keep your personal information for a minimum of 7 years in order to comply with UK Tax procedures as well as potential product recalls in the interest of both yours and public safety.

If you have any questions about our privacy policy or how we use your data you can contact us on:

Email: [email protected] | [email protected]

Company Address: 26 The Churchills, Newton Abbot, Devon, TQ12 1QN
Company Number: 11060734

We will aim to respond to your request within 30 days or written letter or email.

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Cookie Policy

This website uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Google Analytics Cookies Breakdown

__utma Cookie A persistent cookie – remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google __utma cookie include: first visit (unique visit), last visit (returning visit). This also includes Days and Visits to purchase calculations which afford ecommerce websites with data intelligence around purchasing sales funnels.

__utmb Cookie & __utmc Cookie These cookies work in tandem to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user. Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given__utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired. This is a standard ‘grace period’ in web analytics. Ominture and WebTrends among many others follow the same procedure.

__utmz Cookie Cookie __utmz monitors the HTTP Referrer and notes where a visitor arrived from, with the referrer siloed into type (Search engine (organic or cpc), direct, social and unaccounted). From the HTTP Referrer the __utmz Cookie also registers, what keyword generated the visit plus geolocation data. This cookie lasts six months. In tracking terms this Cookie is perhaps the most important as it will tell you about your traffic and help with conversion information such as what source / medium / keyword to attribute for a Goal Conversion.

__utmv Cookie Google __utmv Cookie lasts “forever”. It is a persistant cookie. It is used for segmentation, data experimentation and the __utmv works hand in hand with the __utmz cookie to improve cookie targeting capabilities. By browsing our website, you are agreeing to the use of our analytics cookies. Should you wish to disable cookies while browsing the interest and you can do so via your browsers settings. If you wish to learn more about our website cookies and you can do so by visiting Google Analytics Data Privacy & Security